Privacy policy

Privacy Policy

Effective Date: 22 July 2026

Welcome to Vikram Home and Living (VHL).

At Vikram Home and Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vhlnagpur.com or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Vikram Home and Living (VHL) is an Indian manufacturer of Chairs, Air Coolers, Wooden Mandirs, and Home & Living products.

2. Information We Collect

We may collect the following information:

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Payment Information (processed securely through Razorpay)
Order Details
IP Address
Browser Information
Device Information

3. How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify payments.
Respond to customer inquiries.
Improve our website and services.
Send order confirmations and shipping updates.
Prevent fraud and unauthorized activities.
Comply with legal obligations.

4. Payment Security

All online payments are processed securely through Razorpay. Vikram Home and Living does not store your debit card, credit card, UPI PIN, or banking credentials on its servers.

5. Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You can disable cookies through your browser settings, although some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Payment Gateway (Razorpay)
Courier and Logistics Partners
Government authorities when required by law

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.